Browse our product catalogue at jorgobe.com, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your purchase securely. You can check out as a guest, or sign in with your email for a faster experience next time — no password required.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Use the tracking number to follow your delivery on the courier's platform.

We deliver using a selection of trusted shipping partners, including GLS and DHL. Available delivery methods and estimated delivery times are shown at checkout based on your location.

Estimated delivery times:
Denmark: 1–3 business days
Europe: 3–6 business days
Rest of world: 5–10 business days

Enjoy free shipping on all orders over €67. For orders below this amount, a standard shipping fee of €8 applies.

We ship to the following countries:

Europe (EU & more): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Faroe Islands, Monaco, Iceland

International: United Arab Emirates, Australia, Brazil, Canada, Chile, China, Hong Kong SAR, India, Indonesia, Israel, Japan, Kuwait, Malaysia, Mexico, New Zealand, Norway, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, Vietnam

For Denmark, visit jorgobe.dk. For Sweden, visit jorgobe.se.

EU customers: VAT is included in the price you pay. No additional charges will be added at delivery.

Outside the EU: Local customs duties and import taxes may apply upon delivery, depending on your country's regulations. These charges are set by your local customs authority and are the customer's responsibility. We recommend checking your country's import rules before ordering.

If delivery is unsuccessful, the courier will typically leave a notification and either attempt redelivery or hold the parcel at a local pick-up point. Check your tracking information for the next steps. If the parcel is not collected within the courier's holding period, it will be returned to us.

Orders are typically processed within 1–3 business days, excluding weekends and public holidays. You will receive a shipping confirmation email as soon as your order is on its way.

We process orders quickly to ensure prompt delivery, so we may not always be able to make changes once an order has been placed. Contact us at jorgobe@jorgobe.com as soon as possible and we will do our best to help.

You have 30 days from the date of receipt to return a product for a full refund or exchange. The item must be unused and in its original packaging to be eligible. Please note that return shipping costs are the customer's responsibility.

Please make sure to write your order number on the parcel. Once we receive the return, we will process your refund or exchange.

Start return →

Yes. Contact us at jorgobe@jorgobe.com with your order number and details of what you would like instead. We will guide you through the process.

We are sorry to hear that. Please contact us at jorgobe@jorgobe.com as soon as possible, including your order number and a photo of the damaged item. We will resolve it promptly.

Yes. Every purchase from jorgobe.com comes with our 30-day satisfaction guarantee. Skincare is personal, and if something does not feel quite right, our customer care team is here to help — whether that means expert guidance, trying a different product, or arranging a return. Read the full details on our Satisfaction Guarantee page.

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support MobilePay, Apple Pay, Google Pay, and PayPal.

Yes. Klarna is available at checkout, allowing you to pay now, pay later, or split your purchase into instalments. Available options are shown at checkout based on your location.

Yes. All prices include VAT — the price you see is the price you pay. If you are ordering from outside the EU, local taxes or import duties may apply depending on your country.

Yes. We use industry-standard encryption technology to protect your payment information. Your privacy and security are our top priority.

Yes. Jorgobé gift cards are available in various denominations and make a thoughtful gift for anyone who loves skincare. They are delivered electronically via email and can be redeemed at checkout. Browse gift cards →

At checkout, enter your gift card or discount code in the "Discount code or gift card" field and click "Apply". The discount will be added to your order automatically before payment.

Sign up for our newsletter at the bottom of jorgobe.com to be the first to hear about offers and new launches. You can also follow us on Instagram and Facebook.

The 3 + 1 Skincare System is Jorgobé's approach to structured, effective skincare. It consists of three daily essentials — Cleanse, Treat, and Hydrate — plus one targeted Boost chosen based on your specific skin concern. Every step has a defined role, and together they create a routine designed to support long-term skin health.

① Cleanse — Removes impurities, excess sebum, and dead skin cells without disrupting the skin barrier. A clean base ensures the following steps can penetrate effectively.

② Treat — Delivers active ingredients directly to your primary skin concern — whether that is blemishes, pigmentation, fine lines, or dryness. This is the most targeted step in the routine.

③ Hydrate — Seals in moisture, supports the skin barrier, and ensures the skin stays comfortable and balanced throughout the day and night.

＋ Boost — A targeted treatment chosen specifically for your skin concern. It intensifies the effect of your routine where your skin needs it most. Usage instructions specify exactly when and how to apply it.

∗ Refine — Products outside the core facial routine — lip care, lash care, body care, and self-tan. Add them as needed.

A Jorgobé Regimen is a complete, concern-based skincare set built around the 3 + 1 Skincare System. Each Regimen is scientifically formulated to address a specific skin concern — such as blemishes, dryness, pigmentation, or fine lines — with no unnecessary steps.

We currently offer 9 Regimens, each targeting a specific skin concern:

• Balanced Skin Regimen
• Blemishes Regimen
• Dryness & Dehydration Regimen
• Dullness Regimen
• Fine Lines & Wrinkles Regimen
• Oily Skin Regimen
• Pigmentation Regimen
• Pores & Blackheads Regimen
• Redness & Irritation Regimen

Not sure which one is right for you? Use our free Skin Consultation for a personalised recommendation.

This is very common. We recommend identifying your primary concern and starting with the Regimen that addresses it. Once your skin has adjusted and you are seeing results — typically after 4–8 weeks — you can reassess and refine your routine. Our Skin Consultation can help you prioritise.

Using many different products without a clear structure can lead to inconsistent or ineffective results. A Jorgobé Regimen ensures that every product works together in the right sequence, giving your skin what it needs — nothing more, nothing less.

A Jorgobé Regimen is the set of products you use. Your daily routine is how and when you use them — morning and evening, in the correct order. The Regimen defines what goes into your routine.

Refine is a line of targeted products developed with the same high standards as the rest of the Jorgobé range, but outside the core 3 + 1 facial routine. It includes lip care, lash care, body care, and self-tan. Refine products can be added to your routine as needed.

Use our free Skin Consultation. It gives you personalised product recommendations based on your lifestyle, skin type, and concerns.

The Jorgobé Skin Consultation is a free, personalised tool that helps you find the right products for your skin — in minutes.

Answer a few questions about your skin type, primary concerns, lifestyle, and current routine. Based on your answers, the tool recommends the Regimen and products best suited to you, with a clear explanation of why each product is included.

No account required. No commitment. Just a starting point built around your skin. Start your consultation →

All Jorgobé products are suitable for all skin types, including dry, oily, combination, and sensitive skin. Each product is carefully formulated to address specific skin concerns. Always check the product description and usage instructions for best results.

Usage instructions are printed on every product and outer carton — including how much to apply, when to use it, and in what order. You can also find full instructions on each product page at jorgobe.com, along with tips on how the product fits into your daily routine. If you are ever unsure, our Skin Consultation builds you a complete 3 + 1 routine with step-by-step guidance included.

Skincare takes time. Most people begin to notice improvements within 4–6 weeks of consistent daily use. For concerns like pigmentation or fine lines, allow at least 8–12 weeks for meaningful results. Consistency is the single most important factor.

In general, we recommend layering serums carefully and following the instructions for each product. As a rule, apply lighter, water-based serums before thicker, oil-based ones. Our Skin Consultation can help you build the right routine.

Yes. Jorgobé products are designed to work as a complete system, but they can also be integrated alongside products from other brands. Avoid combining active ingredients that may cause irritation — such as retinol and strong acids — in the same routine step.

AHA (alpha hydroxy acid) exfoliates the surface of the skin and works best for dullness, uneven texture, and pigmentation. BHA (beta hydroxy acid) penetrates deeper into the pores and is particularly effective for oily skin, blackheads, and blemishes. Jorgobé offers both in dedicated exfoliator products.

Yes. All Jorgobé products are developed for skin health — not for a specific gender. Men can use the full range and follow the same 3 + 1 Skincare System.

Yes. All Jorgobé products are developed and tested to meet the highest EU cosmetics safety standards before going to market.

Retinol can be used by sensitive skin types, but we recommend starting slowly — every second or third evening — and building up frequency over time. Always apply SPF the following morning. If you experience persistent irritation, discontinue use and consult a dermatologist.

Yes. SPF is the single most important step you can add to your morning routine. Daily sun protection helps prevent premature ageing, pigmentation, and UV damage — and is essential when using active ingredients such as retinol, AHA, or BHA. We recommend a broad-spectrum SPF 30 or higher every morning, applied as the final step before makeup. Choose a formula that suits your skin type and wear it every day, regardless of the weather.

Dry skin is a skin type — it lacks oil and feels tight or flaky. Dehydrated skin is a skin condition — it lacks water and can affect any skin type, including oily skin. The Dryness & Dehydration Regimen addresses both.

The vast majority of our products are completely fragrance-free. Two products contain a mild, carefully selected scent — these are long-standing favourites that our customers love. In all cases, we formulate with your skin's health in mind and use only ingredients that meet the highest EU safety standards.

Yes. All Jorgobé products are 100% vegan and PETA-certified. We never use animal-derived ingredients and we never will.

No. Jorgobé is a cruelty-free brand. All our products are PETA-certified. We do not test on animals at any stage of development or production.

The No-List is Jorgobé's list of ingredients we have chosen never to use — including parabens, sulphates, mineral oils, and other ingredients we consider unnecessary or potentially harmful. You can read the full list on our Philosophy page.

Most of our products are suitable during pregnancy and breastfeeding, but we always recommend consulting your doctor before starting a new skincare routine. As a general guideline, avoid products containing retinol while pregnant. Full ingredient lists are available on every product page.

We do not offer samples, but all our products are available in travel sizes — the same premium formula in a smaller format, perfect for trying a new product before committing to the full size.

Travel sizes contain the same premium formulas as our full-size products — just in a smaller format. They are ideal for trying a new product before committing to the full size, or for keeping your routine going when travelling. Browse our travel size collection.

A batch number is a production code printed on the bottom or back of the product packaging. It allows you to trace the production date and verify product safety. You can look up your batch number at our Batch Code Lookup.

All Jorgobé products have a shelf life of 36 months from the date of production when stored unopened under the right conditions. After opening, follow the PAO symbol (Period After Opening) on the packaging — a small open jar icon with a number such as 12M — indicating how many months the product performs optimally after opening. You can look up the production date at our Batch Code Lookup.

Every product page on jorgobe.com includes a complete INCI ingredient list, along with descriptions of key ingredients and their benefits. You can also explore our Ingredient Glossary.

Store your products in a cool, dry place away from direct sunlight and extreme temperatures. Always ensure lids and caps are tightly closed after use to preserve the active ingredients.

All Jorgobé products are developed and produced in Denmark. Quality and responsibility are at the core of everything we make.

We take packaging responsibility seriously. At least 50% of the plastic in our packaging is post-consumer recycled material. Our outer cartons are made from FSC-certified paper sourced from responsibly managed forests. Packaging is an ongoing process and we are committed to making measurable improvements over time.

We encourage responsible disposal of all packaging:

• Outer cartons — made from FSC-certified paper and fully recyclable via standard paper recycling.
• Glass bottles and jars — rinse and recycle via your local glass collection.
• Plastic pumps and caps — check your local recycling guidelines, as these vary by municipality. When in doubt, dispose of with general waste rather than contaminating recycling streams.
• Aluminium tubes — recyclable via standard metal recycling where available.

Our packaging uses at least 50% post-consumer recycled plastic. We are continuously working to make our packaging easier to recycle and reduce our overall footprint.

No. You can check out as a guest without creating an account. However, signing in with your email makes it easier to track orders, manage your details, and speed up future purchases.

Your account is created automatically when you place your first order — no registration required. To access it, simply click "Account" in the top right corner of jorgobe.com and enter your email address. You will receive a secure login link by email. No password needed.

Click "Account" in the top right corner of jorgobe.com and enter your email address. We will send you a secure login link — click it and you are in. No password required, ever.

Log into your account at jorgobe.com, go to your account settings, and update your delivery address. Changes will apply to future orders only.

Our team is reachable 24/7 via live chat on jorgobe.com, email at jorgobe@jorgobe.com, and direct message on Instagram and Facebook.

Live chat on jorgobe.com is the fastest way to reach us. Our AI assistant is available around the clock and can answer most questions instantly. For anything more complex, it will connect you with our team.

Yes. Our AI assistant is available 24/7, 365 days a year, and can handle the vast majority of questions instantly — from product advice to order status and returns. For complex matters, it will seamlessly hand over to our team.

Jorgobé Credit is a personal account credit — available to use on your next purchase at jorgobe.com, jorgobe.dk, or jorgobe.se. If you have been issued Jorgobé Credit and have questions about how to use it, our customer care team is happy to help. Reach us at jorgobe@jorgobe.com or via live chat.

We do not currently offer a loyalty programme, but we are always working on ways to reward our customers. Sign up for our newsletter to be the first to hear about any new initiatives.

We do not currently offer a subscription service. All orders are placed individually. Sign up for our newsletter to stay updated on new features and services.

Yes. We welcome enquiries from premium retailers and distributors who are the right fit for the Jorgobé brand. Please contact us at jorgobe@jorgobe.com for information on pricing, minimum order quantities, and distribution terms.

Yes. We value partnerships with professionals across the beauty and skincare space — including estheticians, dermatologists, makeup artists, and content creators. If you are interested in collaborating with us, please reach out at jorgobe@jorgobe.com.

Jorgobé is available through a selection of premium retail partners across Europe. For the widest range and the best experience, we recommend shopping directly at jorgobe.com, jorgobe.dk, or jorgobe.se — where you have access to our full product catalogue, personalised skin consultation, and satisfaction guarantee.